Hi I'm Jervenne, a service / UX / social innovation designer from sunny Singapore, I'm currently a Senior Designer in ThinkPlace Singapore, a strategic design consultancy, working across projects within Singapore and globally.
On a daily basis, I listen to stories to uncover unmet needs (service design and user research), design for public good and social behaviour change (prototyping with locals, co-designing with governments and non-profits) and design ideas for our future (coaching budding start-ups, and UI/UX design).
I'm always excited to create ideas that revolve around people and tweaking things to help us live better. Of course having fun while doing all that!
Feel free to browse or drop me a mail for a chat.
Feel free to browse or drop me a mail for a chat.
Education:
Bachelor of Industrial Design National University of Singapore (2019)
Bachelor of Industrial Design National University of Singapore (2019)
Professional:
ThinkPlace, Singapore
Senior Designer | Feb 2022 - Present
Designer | Jan 2020 - Jan 2022
Philips Design, Singapore
User Experience Designer | Oct - Dec 2019
MINDSVille, Singapore
User Experience Designer | Oct - Dec 2019
MINDSVille, Singapore
Product & UX Designer | Nov 2018 - Jun 2019 (Project-Based)
Other:
Republic Polytechnic
Industry Coach | Dec 2023 - Present
CX Academy
Customer Experience Professional Certificate | Mar - Aug 2022
My work (Singapore):
Public Service Redesign / Strategy Design / Citizen Engagement & Facilitation / Workplace Strategy / Prototyping and Test / Customer Experience / Mixed Methods Research / Qual Research Analysis / Graphic Recording / Stakeholder Facilitation
Family Justice Courts, Singapore (FJC)
Health Promotion Board (HPB)
Land Transport Authority (LTA)
Ministry of Health (MOH)
Ministry of Manpower (MOM)
Ministry of Social and Family Development (MSF)
National Parks Board (NParks)
Singapore Food Agency (SFA)
UIUX Coaching / UIUX Design / Digital Innovation
Infocomm Media Development Authority (IMDA) | Open Innovation Platform / UIUX Panel
Sensitive Facilitation, Inclusive Design
Association for Persons with Special Needs (APSN)
Design Singapore (DSG), Singapore Design Week 2023
Movement for the Intellectually Disabled of Singapore (MINDS)
National Parks Board (NParks)
National Volunteer And Philanthropy Centre (NVPC)
National University Hospital (NUH)
National University of Singapore (NUS)
Singapore-MIT Alliance for Research and Technology (SMART)
My work (International):
Social and Behaviour Change (SBC) Strategy / Ethnographic Research / Iterative Prototyping & User Testing / Communications Design / Game Design
Breakthrough Action & United States Agency for Int'l Development (BA-USAID)
European Space Agency (ESA)
Politecnico di Milano
ReachHealth Philippines
UNICEF Vietnam
World Bank
Other:
Republic Polytechnic
Industry Coach | Dec 2023 - Present
CX Academy
Customer Experience Professional Certificate | Mar - Aug 2022
My work (Singapore):
Public Service Redesign / Strategy Design / Citizen Engagement & Facilitation / Workplace Strategy / Prototyping and Test / Customer Experience / Mixed Methods Research / Qual Research Analysis / Graphic Recording / Stakeholder Facilitation
Family Justice Courts, Singapore (FJC)
Health Promotion Board (HPB)
Land Transport Authority (LTA)
Ministry of Health (MOH)
Ministry of Manpower (MOM)
Ministry of Social and Family Development (MSF)
National Parks Board (NParks)
Singapore Food Agency (SFA)
UIUX Coaching / UIUX Design / Digital Innovation
Infocomm Media Development Authority (IMDA) | Open Innovation Platform / UIUX Panel
Sensitive Facilitation, Inclusive Design
Association for Persons with Special Needs (APSN)
Design Singapore (DSG), Singapore Design Week 2023
Movement for the Intellectually Disabled of Singapore (MINDS)
National Parks Board (NParks)
National Volunteer And Philanthropy Centre (NVPC)
National University Hospital (NUH)
National University of Singapore (NUS)
Singapore-MIT Alliance for Research and Technology (SMART)
My work (International):
Social and Behaviour Change (SBC) Strategy / Ethnographic Research / Iterative Prototyping & User Testing / Communications Design / Game Design
Breakthrough Action & United States Agency for Int'l Development (BA-USAID)
European Space Agency (ESA)
Politecnico di Milano
ReachHealth Philippines
UNICEF Vietnam
World Bank